Receptionist

Responsibilities

• Greet guests, locals and tourists alike, with warmth and professionalism
• Manage incoming calls and direct inquiries
• Maintain a tidy, inviting front desk that reflects the club’s ambiance
• Handle membership sign-ups and basic data entry
• Monitor guest flow and ensure compliance with entry policies
• Coordinate with security for ID checks and smooth guest flow
• Keep signage and promotional displays up to date

Requirements

• Basic computer literacy
• Customer service training; prior hospitality or front-desk experience is a plus
• A good command of English (any other language is an asset)
• Excellent communication: clear, friendly, and professional on the phone
• Multitasking: juggle calls, guests, and admin tasks with grace
• Attention to detail: accurate record-keeping and message handling
• Professional appearance, discretion, and confidentiality
• Flexibility to work evenings, weekends, and holidays

Benefits

• Cross-training opportunities in promotions, Players Club, and event coordination
• Promotion pathways toward roles like Events Coordinator